Privacy policy

We are pleased that you are visiting our website and thank you for your interest in our company and our products and services. The protection of your privacy when using our website is important to us. Therefore, please take note of the following information:

1. Collection, Processing and use of personal data

In principle, you can visit our website without us collecting any personal data from you. Personal data is only collected if you provide it to us voluntarily for the fulfilment of a contract, when opening a customer account or when contacting us. This data is used without your express consent to fulfil the contract and process your enquiries.

Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognise your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

3. Use of the data

This website uses Google Analytics and Google Remarketing. These are services provided by Google Inc ("Google"). Google uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address is then shortened by Google by the last three digits, so that a clear assignment of the IP address is no longer possible. Google observes the data protection provisions of the "US Safe Harbor" agreement and is registered with the "Safe Harbor" programme of the US Department of Commerce. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Third-party providers, including Google, place adverts on websites on the Internet. Third-party providers, including Google, use stored cookies to place adverts based on a user's previous visits to this website. Google will not associate your IP address with any other data held by Google. You can object to the collection and storage of data at any time with effect for the future. You can deactivate the use of cookies by Google by setting your browser software accordingly by visiting www.google.com/policies/technologies/ads/ and clicking the "opt-out" button. Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the network advertising initiative at http://www.networkadvertising.org/managing/opt_out.asp. Further information on Google's provisions can be found at www.google.com/intl/de/privacy. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

4. Privacy Policy for the use of Google Adsense

This website uses Google AdSense, a service for integrating adverts from Google Inc ("Google"). Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

5. Privacy Policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6. Disclosure of your data

AVOVA Group and any subsidiaries and branch companies in the group of companies may use personal data in accordance with these data protection provisions. Beyond this, personal data will not be disclosed to third parties.

This does not apply if the user has consented to the transfer of data to companies that are not affiliated with AVOVA Group or if AVOVA Group is obliged to do so by law, official order or court order. Furthermore, if service providers are engaged to support AVOVA Group in data processing, website administration or in any other way in the provision of the products and services requested by the user. These third parties are obliged to maintain the same level of security and data protection as AVOVA Group.

7. Data security

Unfortunately, the transmission of data via the Internet is not absolutely secure. AVOVA Group works with service providers and Internet providers who take appropriate technical and organisational security precautions to protect users' personal data. However, AVOVA Group cannot guarantee the security of the data transmitted by the user. Any data transmission is therefore at the user's own risk.

8. Your rights and how to contact us

You have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to requests for information, blocking, deletion and correction of your personal data as well as for revocation of consents granted. You will find the contact address in our legal notice.

9. Data security

If any of this Privacy Policy is held to be invalid or unenforceable in any jurisdiction, then (i) in such jurisdiction, it shall be construed to the maximum extent permitted by law in a manner consistent with its intent and the other terms of use shall remain in full force and effect, and (ii) in all other jurisdictions, these terms of use shall remain in full force and effect.

We are free to change this information at any time at our own discretion by posting the amended privacy policy under the "Privacy Policy" link (i.e. on the web page you are currently viewing) or elsewhere on this website. Such changes will be effective upon posting unless we explicitly state otherwise. It is your responsibility to familiarise yourself with any changes to the Terms of Use by consulting this website. By continuing to use the website after a change to the terms of use, you agree to the amended terms of use.

Last revised on: February 2024